Creating a Process-Driven Organization

This case takes a “horizontal” slice through a number of coexistent issues. As a result, the challenge is “knowing where to start” – just as it is in real organizations – and this requires detective work.

Questions:

1. Propose an organizational structure for the IT department that you feel would support the transformation of AgCredit into a process-centric organization.

2. Outline a project selection process for AgCredit to ensure alignment with the enterprise business vision.

3.How should Manley “make the case” for SOA to ensure that the executive team at AgCredit buys in?

4.What new internal IT capabilities will have to be developed in order to create an IT department to support AgCredit’s future business architecture?

5.What aspects of IT governance do you think would be important in supporting this transformation?

Please follow this rubric for the writing assignment worth 55 points total. Criteria to meet: Organization – strive for well developed paragraphs, smooth transitions between paragraphs, ideas focused on a central theme. Development – strive for Ideas focused on a central theme, all ideas are clearly presented. Conventions – strive for no errors in sentence structure (capitalization, grammar, presentation and general structure.) APA Style – strive for correct cover page, in text citations, format and reference page have no errors.

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